Feedback

On arrival did the pest control technician identify themselves? *
YesNo

Did the technician arrive at a suitable time? *
YesNo

Was the technician smartly dress and well presented? *
YesNo

Did the technician speak to your staff member to find out if there had been any issues since their last visit? *
YesNo

On each visit does the technician explain the treatment process? *
YesNo

Are you confident we will control your pest issue? *
YesNo

Did the technician inform you of any repairs you may need to help control/support the pest issue? *
YesNo

Do you find the treatment information sheet useful? *
YesNo

Does it provide enough detail of the officers findings and the treatment(s) carried out?
YesNo

Does the Pest Control Services contract folder provide enough detail and aftercare information? *
YesNo

Is there anything else you would like to see in the folder? *
YesNo

If yes, please state what?

Do you feel the service(s) we provide is value for money? *
YesNo

How would you rate the service you receive? *
ExcellentGoodSatisfactoryPoor

Is there anything we could do to improve our service? *
YesNo

If yes, please state what?
YesNo

Would you recommend Pest Control Services to colleagues or other businesses? *
YesNo

Are there any pest control services that we do not currently offer that you would be interested in? (e.g. electronic fly killers, fly screens etc...)

Have you any additional feedback or comments about our products or customer service.

Were you able to contact us quickly? *
YesNo

Do you have a preferred way of contacting us? *
Online FormPhoneEmailOther

If other selected above, please specify?

What is your company name - leave blank if you wish to remain anonymous